Customer Service
In this section, you will find information about our products and how to purchase them.
If you don't find the answer you're looking for, please don't hesitate to contact me through one of the following channels:
WhatsApp:
Gabriel +39 338 922 77 92
g.reinoso.it@gmail.com
| Frequently Asked Questions |
Do you have an online shop, how can I purchase your products?
You can purchase online by contacting us and telling us which products you are interested in, and we will be ready to respond with all the necessary information, including your nearest retailer.
Is it possible to customize your creations?
Absolutely yes!
For any more specific questions, please write to us so we can understand your needs and try to meet them!
The creation of each customization will depend on the availability of materials.
What are the payment methods?
To pay, you can choose between bank transfer, PayPal, or Satispay.
What materials are your jewels made of? Do you use hypoallergenic materials?
All our creations are made of plated bronze and silver, with precious and semi-precious stones.
Can I return my jewelry?
We accept returns for online purchases within 15 days of receiving the order.
They must be unused and returned in their original packaging.
You will then receive a voucher for the value of the goods to be used within one month. This voucher cannot be used with promotions or discounts.